Terms & Conditions — gtc99 Platform Rules

1 Introduction

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and gtc99 ("the Platform", "we", "us", "our") governing your access to and use of the gtc99 website, including all games, sports betting markets, payment facilities, promotions, and any other services offered through the platform at the domain gtc99.io.

By accessing the gtc99 platform, creating an account, making a deposit, or placing any wager, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them. If you do not accept any part of these Terms, you must discontinue use of the platform immediately.

gtc99 is an online casino and sports betting platform serving players in Bangladesh. All services are provided in the English language. All financial transactions are conducted in Bangladeshi Taka (৳) unless otherwise stated. These Terms are written in English and the English version shall prevail in the event of any dispute or ambiguity.

2 Eligibility

To register and use gtc99, you must meet all of the following eligibility requirements at all times:

• You must be at least 21 years of age. gtc99 operates a strict 21+ age policy and applies this limit consistently across all Bangladesh player accounts.
• You must be a natural person (individual human being). Corporate entities, organisations, and automated entities may not register player accounts.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by local law. It is your responsibility to verify the legality of online gambling in your specific location before registering.
• You must not be a current employee, contractor, agent, or immediate family member of an employee of gtc99 or any of its affiliated game providers or payment partners.
• You must not be in a state of self-exclusion or voluntary exclusion from gtc99 or any affiliated platform.
• You must not be acting as an agent for or on behalf of any third party when registering or placing wagers on the gtc99 platform.

gtc99 reserves the right to verify eligibility at any point during your use of the platform. Failure to meet or maintain any eligibility condition will result in immediate account suspension and may result in forfeiture of any balance, bonuses, or pending winnings held in the non-compliant account.

3 Account Registration

To access the full range of gtc99 services including deposits, withdrawals, and gameplay, you must register a player account. The following conditions apply to the registration and ongoing management of your account:

• You may hold only one registered account on the gtc99 platform at any one time. The operation of multiple accounts, whether under your own name or aliases, is strictly prohibited.
• All information provided during registration must be accurate, current, and complete. You must not use false names, incorrect dates of birth, or unverifiable contact details.
• You are responsible for keeping your account information up to date. If your registered details change (including your payment method or contact email), you must update your account profile promptly.
• You are solely responsible for maintaining the security of your login credentials. You must not share your password with any third party or allow any other person to access your account.
• gtc99 reserves the right to refuse registration or to close an account at its sole discretion, without being required to provide a reason.

Account registration requires a valid and accessible email address, a mobile number registered in Bangladesh, and a payment method in your own name. The use of shared, borrowed, or otherwise third-party payment methods is prohibited and will result in account suspension pending investigation.

4 Deposits & Withdrawals

All deposit and withdrawal transactions on gtc99 are processed in Bangladeshi Taka (৳). The following terms govern all financial transactions on the platform:

• The minimum deposit amount is ৳200. The maximum deposit per transaction may vary by payment method and is displayed at the time of deposit.
• The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed.
• Supported payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank transfers, BRAC Bank transfers, Visa, and Mastercard.
• All payment methods used for deposits and withdrawals must be registered in your own name. Payments made from or to third-party accounts will be refused and may result in account suspension.
• Deposits are credited to your gtc99 wallet in real time under normal circumstances. Delays caused by your payment provider's network are outside gtc99's control.
• Withdrawal requests to bKash and Nagad are typically processed within 15 minutes during standard operating hours. Withdrawals to bank accounts may take up to 24 hours.
• gtc99 charges zero fees on deposits or withdrawals. Any charges applied by your payment provider are separate from gtc99's service and are the responsibility of the player.
• gtc99 reserves the right to request documentation verifying the source of deposited funds as part of anti-money laundering compliance checks. Failure to provide requested documentation may result in withdrawal holds.

gtc99 performs transaction monitoring as part of its commitment to responsible gaming and financial security. Unusual patterns of deposit and withdrawal behaviour may trigger additional verification requirements before funds are released.

5 Bonuses & Promotions

gtc99 offers various bonuses and promotional offers to registered Bangladesh players, including welcome bonuses, deposit match bonuses, free spins, and seasonal promotions tied to events such as BPL cricket season, Eid, and Pohela Boishakh. The following general terms apply to all bonuses and promotions:

• Each bonus offer is governed by its own specific terms, including wagering requirements, eligible games, minimum deposit thresholds, time limits, and maximum withdrawal caps. These specific terms are published alongside each offer and must be read in conjunction with these general Terms.
• Bonus funds are credited to a separate bonus balance. Wagering requirements must be met in full before any portion of bonus-derived winnings can be transferred to your real-money balance and withdrawn.
• Unless stated otherwise in the specific offer terms, bonus wagering requirements at gtc99 apply at a rate of 30x the bonus amount. For example, a ৳1,000 bonus requires ৳30,000 in eligible wagers before withdrawal is permitted.
• Not all games contribute equally toward wagering requirements. Slots typically contribute 100%, while table games, live casino, and sports betting may contribute at a reduced rate as specified in the individual offer terms.
• Players may hold only one active bonus at a time. Claiming a second bonus before completing the wagering requirements of a current bonus will void the original bonus.
• gtc99 reserves the right to withdraw, alter, or cancel any bonus or promotional offer at any time without prior notice, provided this does not adversely affect a bonus currently being actively wagered by a player.
• The use of multiple accounts, payment methods, devices, or IP addresses to claim a bonus more than once constitutes bonus abuse and will result in account suspension and forfeiture of the relevant bonus funds and winnings.

6 Gameplay Rules

All games available on the gtc99 platform are supplied by certified third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. The following terms apply to all gameplay conducted on the platform:

• The rules of each individual game are governed by the respective game provider and are accessible from within the game interface. Players are responsible for reading and understanding individual game rules before wagering.
• All RNG (Random Number Generator) games on gtc99 are independently audited for fairness. Game outcomes are generated by certified algorithms that cannot be influenced by the platform or the player.
• Live casino games are streamed in real time from professional studio environments. In the event of a disconnection during a live game, the hand or round will be resolved according to the rules of the specific game provider. gtc99 is not liable for losses resulting from connectivity issues on the player's side.
• Bets placed and confirmed cannot be modified or reversed. In the event of a technical error that causes a game to malfunction, the relevant round will be declared void and stakes returned to the player's wallet.
• Sports betting markets and odds are subject to change up until the relevant event begins. In-play odds update in real time. Bets already confirmed at a specific odds value will be honoured at that value regardless of subsequent movement.
• gtc99 reserves the right to void any bet placed in error, at manifestly incorrect odds, or where there is clear evidence of manipulation or exploitation of a pricing error. Players will be notified by email if a bet is voided.

7 Prohibited Activities

The following activities are strictly prohibited on the gtc99 platform. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of balances, and may be referred to relevant authorities:

• Registering or using more than one account, whether using your own identity or assumed identities.
• Providing false, inaccurate, or misleading information during registration or at any point during account use.
• Using automated software, bots, scripts, or any other artificial means to place bets, interact with games, or exploit the platform.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Exploiting software bugs, glitches, pricing errors, or system vulnerabilities in ways that confer an unfair advantage. Players who discover such errors are obligated to report them to [email protected] immediately.
• Attempting to launder money or use the gtc99 platform for any financial activity that violates applicable law, including depositing and withdrawing funds without genuine gameplay intent.
• Abusing the bonus and promotions system by exploiting wagering loop patterns, coordinated multi-account bonus claims, or any other technique designed to extract value from promotional offers without genuine gameplay intent.
• Engaging in abusive, threatening, harassing, or discriminatory conduct toward gtc99 staff or other players via any communication channel.
• Attempting to access, probe, or interfere with the gtc99 platform infrastructure, databases, security systems, or source code.

gtc99 employs automated monitoring systems and manual review processes to identify prohibited activities. Accounts under investigation may have withdrawals temporarily suspended while the investigation is ongoing. The outcome of any investigation is final and binding.

8 Responsible Gaming

gtc99 is committed to promoting responsible gambling among all players in Bangladesh. We provide a range of tools to help players maintain control over their gambling activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from within their account settings. Once a limit is set, it takes effect immediately and can only be increased after a 24-hour cooling-off period.
• Session Time Reminders: Players can configure session duration reminders. Notifications are displayed at the selected interval to prompt review of time and spending.
• Cooling-Off Periods: Players who feel they need a short break may activate a cooling-off period of 24 hours, 48 hours, or 7 days. During this period, login access is suspended.
• Self-Exclusion: Players who believe their gambling is causing harm may apply for self-exclusion for a minimum period of 6 months. Self-exclusion is irreversible for the chosen duration and applies to all gtc99 services.

If you are concerned that your gambling may be becoming problematic, or if you are experiencing financial hardship as a result of gambling, please contact our support team at [email protected]. Our team is trained to assist with responsible gaming concerns and can guide you through the available tools and resources. gtc99 strictly enforces the 21+ age requirement. For adults aged 21 and above only.

9 Privacy & Data

gtc99 collects, processes, and stores personal data in accordance with our Privacy Policy, which is available at gtc99.io/privacy-policy. By registering an account you consent to the collection and use of your personal data as described in that document. Key principles governing data handling at gtc99 include:

• Personal data is collected solely for the purposes of account administration, payment processing, identity verification, responsible gaming compliance, and communication regarding your account and relevant promotions.
• gtc99 employs 256-bit SSL encryption across all pages and all data transmission pathways. Player data is stored on secured servers with access restricted to authorised personnel only.
• gtc99 does not sell or rent personal data to unaffiliated third parties for marketing purposes.
• Data may be shared with payment processors, identity verification providers, and fraud prevention services as strictly necessary for the provision of gtc99's services.
• Players may request access to their personal data or request deletion of their account by contacting [email protected]. Data retention obligations under applicable law may prevent immediate deletion of certain records.

10 Intellectual Property

All content on the gtc99 platform — including but not limited to the website design, layout, graphics, logos, text, software, and game interfaces — is the property of gtc99 or its licensors and is protected by applicable intellectual property laws. The following restrictions apply:

• You may not copy, reproduce, modify, distribute, publicly display, or create derivative works of any content from the gtc99 platform without express written permission from gtc99.
• Game content, RNG mechanics, and live dealer streaming technology remain the intellectual property of the respective game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, etc.) and are used under licence by gtc99.
• The gtc99 brand name, logo, and domain are proprietary marks. Unauthorised use in any commercial context is prohibited.
• You are granted a limited, non-exclusive, non-transferable personal licence to access and use the gtc99 platform for your own personal entertainment. This licence does not confer any ownership rights.

11 Limitation of Liability

To the fullest extent permitted by applicable law, gtc99 limits its liability to players as follows:

• gtc99 does not guarantee that the platform will be available at all times without interruption. Scheduled and unscheduled maintenance, technical failures, or events outside gtc99's control may cause temporary unavailability.
• gtc99 is not liable for any indirect, consequential, special, incidental, or punitive losses or damages arising from your use of the platform, including lost profits or losses resulting from technical malfunctions.
• In the event of a technical error resulting in an incorrect game outcome or payment, gtc99 reserves the right to correct the error and adjust affected account balances accordingly. Where a technical error has led to inflated winnings, those winnings will be reversed.
• gtc99 is not responsible for delays or failures in payment processing caused by third-party payment providers, banking networks, or telecommunications infrastructure in Bangladesh.
• Nothing in these Terms limits gtc99's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.

You acknowledge that gambling carries inherent financial risk and that gtc99 cannot be held responsible for financial losses resulting from gameplay. Never wager more than you can afford to lose. Gambling should be treated as a form of entertainment, not as a source of income.

12 Suspension & Termination

gtc99 reserves the right to suspend, restrict, or permanently close any player account under the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false, inaccurate, or unverifiable identity information.
• Failure to complete KYC identity verification within a reasonable timeframe when requested.
• Suspected fraudulent activity, bonus abuse, collusion, or money laundering.
• Account activity that poses a risk to the security or integrity of the platform or other players.
• Receipt of a chargeback request from a payment provider.
• Player request — you may close your account at any time by contacting [email protected].

Where an account is suspended for investigation, gtc99 will communicate the reason and estimated resolution timeframe to the registered email address. Where an account is permanently closed due to a confirmed breach of these Terms, any balance may be forfeited depending on the nature of the breach. In cases where account closure is at the player's request and no breach has occurred, any verified real-money balance will be returned via the player's registered withdrawal method.

13 Amendments

gtc99 reserves the right to amend, update, or replace these Terms & Conditions at any time. Changes will be announced via a notice on the platform and/or by email to your registered address. The effective date of each version is displayed at the top of this document.

Your continued use of the gtc99 platform following the publication of any amendment constitutes your acceptance of the updated Terms. If you do not agree with a proposed amendment, you must cease using the platform and may request account closure by contacting [email protected] before the amendment's effective date.

It is your responsibility to review these Terms periodically. gtc99 will endeavour to give reasonable advance notice of material changes, but reserves the right to make immediate amendments where required by legal obligation or to protect platform security.

14 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the gtc99 platform, please contact our customer support team. We are committed to responding to all enquiries in a timely and professional manner.

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week
• Language: English
• Response Time: Email enquiries are typically responded to within 2 hours during standard hours

For responsible gaming support, account closure requests, or self-exclusion applications, please include your registered account email address in your message so that our team can locate and assist your account promptly.